Jun 23 2009
Mobile Call Drop : A way of cheating by Mobile Companies
Do you know what is a call drop? and how Mobile companies are cheating this way to their subscribers?
Call Drop: Call drop is a term when a call missed in the midway while talking. Very occasioanlly it was said to be because of Lost transmission or heavy traffic load. But what is the cheat behind it? Suppose you have lost connection while talking then what will you do, Don’t you call again? Thus adding a new call in your bill history. As in India Call rates are measured as pulses per minute and if our call is dropped before the minute completes benefits goes to companies as we have to pay for unused seconds. Trai (Telecom Regulatory Authority of India) has recently surprised by the fact that two major Mobile companies have earned Rs. 900 and 800 millions by drop calls only.
As this issue has lack of awareness to the consumers so no one is considering it a major issue but if Mobile companies are using is as way to earn then there should be some way to stop such fraud like :
- Making it compulsory to install a device which is capable of counting each and every call drop.
- There should be a clear guideline on ratio of call drops.
- Consumers should have to told about the number of call drops.
- Pulse Rate should be in seconds instead of minutes.
Trai should take some serious steps about such fraud and the next time you face it just don’t think that it is very common as you have read earlier how uncommon it can be.
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