Feb 25 2009
Google Corporate User - GMG, seeking some serious answer for its mail outrage
Yesterday was an another setback for Google as its gmail users faced a service crashed for several hours enabling them in a near helpless situation. In the start of February Google has once made all sites blacklisted making all their search harmful which cause several people worried, if there is site is hacked or not. But this time no Google mail service.
For this issue, Guardian Media Group (GMG), one of Google’s key corporate users in the UK, is demanding answers about the reasons behind this mishap which crashed it for several hours, though, on a wrong time.
GMG technology director Andy Beale said “Its less than ideal just before we start our pilot and we’ll be obviously demanding some very detailed answers from Google,” He further added, “We do have a service level agreement with them and I think they will have breached it this month with this outage.”
Although, he is agree with the fact that nothing can be 100% perfect, but he wants to be sure that it is not because of process failure as was in the last case, if it is then it is a serious concern. So reason behind this crash will be his key question.
Another IT enterprises Independent consultant Peter Thomas, said Goolge should be aware of the impact of service loss of any corporate users. He added ” Mail outages happen. Perhaps they happen more in corporate environments if you allow for the number of mail users that Google supports. Last year I suffered a three day mail outage in a corporate environment, rather ironically relying on Gmail at the time,”
Now as this issue was resolved and everything is fine but problems like this and one that earlier happened this month creates a bad impression. What you think about such problems invest your time by sharing your valuable opinion.
